PRIVACY POLICY
This Privacy Policy describes how Printography Australia collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
COLLECTING PERSONAL INFORMATION
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
- Examples of Personal Information collected:version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection:to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection:Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels
- Disclosure for a business purpose:shared with our processor Shopify.
Order information
- Examples of Personal Information collected:name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
- Purpose of collection:to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection:collected from you.
- Disclosure for a business purpose:shared with our processor Shopify.
Customer support information
- Examples of Personal Information collected:
- Purpose of collection:to provide customer support.
- Source of collection:collected from you.
- Disclosure for a business purpose:
MINORS
The Site is not intended for individuals under the age of [18]. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
SHARING PERSONAL INFORMATION
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location)
- For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
USING PERSONAL INFORMATION
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
LAWFUL BASIS
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
RETENTION
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
AUTOMATIC DECISION-MAKING
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
- Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
- Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.
YOUR RIGHTS
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
[INCLUDE FOLLOWING SECTION IF YOUR BUSINESS IS SUBJECT TO THE CALIFORNIA CONSUMER PRIVACY ACT]
CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
DO NOT TRACK
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
CHANGES
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
CONTACT
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@printography.com.au.
Who We Are
Welcome to Printography Australia, operating under the website https://www.printography.com.au. We are committed to protecting your personal information and your right to privacy.
Information We Collect
- Voluntary Information: We collect personal information that you voluntarily provide to us when you register on our website, place an order, interact with our customer support, leave comments, or sign up for our newsletter. This can include:
- First and last name
- Email address
- Mailing address
- Phone number
- Payment information
- Automated Information: When visitors browse our site or leave comments, we automatically gather data. This includes the comments form data, the visitor’s IP address, browser user agent string (to help with spam detection), and, in certain circumstances, an anonymized string (hash) derived from your email to check for Gravatar usage. Learn more about the Gravatar service and its privacy policy here. If you choose to use Gravatar, post-approval, your profile picture becomes public with your comment.
If you upload images, be wary of embedded location data (EXIF GPS) which others can extract. We also use cookies:
- If you leave a comment, you might opt-in to saving your name, email, and website in cookies. These are for your convenience to avoid re-entering details. Such cookies last a year.
- A visit to our login page sets a temporary cookie to verify cookie acceptance by your browser. It contains no personal data and is discarded on browser close.
- Logging in sets several cookies to save login information and display choices. Login cookies last two days; display option ones, a year. If you opt for “Remember Me”, the login stays for two weeks. Logging out removes these cookies.
- Editing or publishing an article places an extra cookie in your browser. It holds no personal data, merely the post ID of your edited article, and expires after 24 hours.
- Embedded Content: Our articles may include embedded content (videos, images, articles, etc.). Such content from other sites interacts as though you’ve visited these sites directly. They might collect your data, use cookies, embed additional third-party tracking, and monitor your interaction with said embedded content, especially if logged into that website.
How We Use Your Information
- To process and fulfill your order.
- To send you marketing and promotional communications.
- To post testimonials with your consent.
- For other business purposes, like data analysis and trend identification.
Who We Share Your Data With
Beyond third-party vendors or service providers assisting us (like payment processors), if you initiate a password reset, your IP address will be part of the reset email. Moreover, visitor comments may undergo an automated spam detection service review.
How Long We Retain Your Data
If you comment, the comment and its metadata are stored indefinitely, facilitating auto-recognition and approval of any follow-up comments. For users registering on our website, we store information in their profiles. Users can view, edit, or delete their personal info anytime (username changes are an exception). Website administrators also access and can edit this information.
Your Privacy Rights
If you’ve an account or have commented, you can request an exported file of the personal data we possess about you, inclusive of data you’ve shared with us. You can also ask for the erasure of your personal data. Exclusions apply, like data we’re mandated to retain for administrative, legal, or security objectives.
Where Your Data Is Sent
Visitor comments might be verified through an automated spam detection service.
How Do We Keep Your Information Safe?
We aim to safeguard your personal details via a mix of organizational and technical security protocols, including encryption and secure servers.
Do We Collect Information From Minors?
We refrain from knowingly collecting data from children under 18.
Updates To This Policy
This privacy policy is subject to occasional revisions to mirror our evolving practices.
Contact Us
For any queries or comments about this policy, our customer service team is always ready to help – contact us.
Printography Australia
Henri Matisse