Shipping Policy
Our Shipping Promise: At Printography, we are committed to providing fast, reliable, and hassle-free shipping exclusively within Australia. We understand how important it is to receive your orders promptly and in perfect condition.
Key information:
- Order cut off time: 3 pm
- Order handling time: 1 – 4 business days
- Order transit time: 1 – 5 business days
Domestic Shipping Policy:
-
- Free Shipping: We offer free standard shipping on all orders within Australia. There are no minimum order requirements or hidden fees.
- Delivery Timeframes: Our standard delivery time frame across Australia is 1 – 5 business days. We strive to process and dispatch your orders as quickly as possible.
- Order Tracking: Once your order is on its way, we’ll provide you with a tracking number. This way, you can follow your order’s journey to your doorstep.
Customer Support for Shipping.
- Contact Us: If you have any questions about your order’s shipping and delivery, feel free to contact our customer support team at support@printography.com.au. We are here to assist with any inquiries or concerns you may have.
Delayed orders
Orders may experience delays during times of high demand or busy shopping periods. If your order is delayed, please be patient and allow for up to 3 extra working days. If your order has not arrived after this time, please reach out to our customer support team at support@printography.com.au.
Damaged orders
If your package arrives damaged, it is important to document the damage by taking detailed photos immediately. Afterward, contact our customer support team at support@printography.com.au and make sure to include your order number.
WHEN WILL YOUR DELIVERY ARRIVE
Please see the below table outlining the cost of shipping and the estimated delivery time of our products. Please note: You should allow up to 7 days for your items to arrive as minor delays with mail services can occasionally occur.
PRODUCT |
SHIPPING COST |
METRO DELIVERY* |
WA, NT, TAS + RURAL DELIVERY* |
Canvas + Framed Prints | FREE SHIPPING | 3 – 5 working days | 7 – 10 working days |
Gift Vouchers | FREE SHIPPING | INSTANT | INSTANT |
INTERNATIONAL ORDERS
Currently unavailable
EXTRA SHIPPING INFORMATION
We ship from our Melbourne warehouse in Australia using the following carrier: Couriers Please